Privacy Policy a6star 6 – Member Personal Data Protection

To provide the best possible service to our members, a6star 6 collects several categories of personal information. Data is collected directly from you, through your use of the platform, and in some cases from trusted third parties such as payment providers.

Identity Information:

• Full name as stated in your official identification document.
• Date of birth and national identity card or passport number.
• Full current residential address.
• Active mobile phone number.
• A valid and reachable email address.

Financial Information:

• Bank account number and bank name for deposit and withdrawal purposes.
• Digital wallet details such as Touch 'n Go eWallet, GrabPay, or Boost linked to your account.
• Deposit and withdrawal transaction history on the a6star 6 platform.

Platform Usage Information:

• IP address and device information, including device type, operating system, and web browser used.
• Login data including date, time, and login location.
• Game history, game preferences, and activity patterns on the platform.
• Records of interactions with our customer support team.

Every piece of information collected by a6star 6 has a clear and legitimate purpose. We do not use your data for any purpose unrelated to providing and improving our services. The following are the primary purposes for which your data is used:

Account Management and Services:

• Creating, verifying, and managing your member account on the a6star 6 platform.
• Processing fund deposits and withdrawals accurately and securely.
• Providing responsive and relevant customer support based on your account records.
• Sending important notices relating to your account, transactions, and platform updates.

Legal Compliance and Security:

• Conducting KYC (Know Your Customer) checks as required by law and licensing regulations.
• Detecting, investigating, and preventing fraudulent activity, money laundering, and other security threats.
• Complying with directives from regulatory authorities and law enforcement when lawfully required.
• Maintaining audit records for compliance and dispute resolution purposes.

User Experience Improvement:

• Analysing usage patterns in aggregate to improve platform design and functionality.
• Personalising content, game recommendations, and promotional offers relevant to your interests.
• Running A/B tests and user research to continuously improve service quality.

A6star 6 takes a highly cautious approach to sharing member personal data. We do not sell, rent, or trade your personal information to external parties for their own commercial gain. However, there are specific situations where sharing information is necessary to operate the platform lawfully and securely:

• Payment service providers: Information required to process deposits and withdrawals is shared with payment service providers that have undergone rigorous security assessments. They are only permitted to use such data to process the specific transactions involved.
• Game providers: Some gaming session data may be shared with third-party game providers partnered with a6star 6 for the purposes of technical integration and game fairness auditing.
• Analytics and security services: We use trusted third-party services for platform analytics and fraud detection. All data sharing with these parties is subject to strict data protection agreements.
• Relevant authorities: a6star 6 will disclose personal information to regulatory authorities, law enforcement agencies, or courts when required to do so by law or a valid court order.
• Business transfers: In the event of a merger, acquisition, or business asset transfer, member personal data may be transferred as part of those assets — subject to prior notice to members and continued privacy protection.

A6star 6 continuously invests in enterprise-grade security infrastructure to ensure our members' personal data is always protected against unauthorized access, disclosure, modification, or destruction.

The technical security measures we implement include:

• 256-bit SSL/TLS encryption for all data communications between your browser and our servers.
• At-rest encryption for all sensitive information stored in our databases.
• Two-factor authentication (2FA) available to protect member account logins.
• 24/7 monitoring systems to detect suspicious activity or unauthorized access attempts.
• Regular penetration testing conducted by independent security experts.
• A clearly defined and tested incident response procedure to address any data breaches swiftly and effectively.

From an organisational standpoint, a6star 6 ensures that only staff who need access to members' personal data to perform their job duties are granted permission — and that permission is reviewed on a regular basis. All staff who handle personal data are required to undergo consistent data protection training.

While we take all reasonable precautions, no security system is perfect. In the event of a data breach that materially affects your personal data, a6star 6 will notify you and the relevant authorities in accordance with applicable legal requirements within the stipulated timeframe.

The a6star 6 platform uses cookies and similar tracking technologies to enhance the user experience, understand how the platform is used, and deliver more relevant content. The following are the types of cookies we use:

• Essential Cookies: These cookies are required for core platform functions such as login session verification, security management, and language preferences. The platform will not function properly without them — and therefore they cannot be disabled.
• Performance & Analytics Cookies: These cookies help us understand how visitors interact with the platform by collecting information such as the most frequently visited pages, time spent on the platform, and traffic sources. This information is used in aggregate form and does not directly identify individuals.
• Functional Cookies: These cookies allow the platform to remember your preferences — such as saved username, display settings, and preferred language — to deliver a more personalised experience on every visit.
• Marketing Cookies: With your consent, we use marketing cookies to show you promotions relevant to your interests. You may withdraw this consent at any time through your account settings.

You can control and manage cookie settings through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and user experience of the a6star 6 platform.

As a member of a6star 6, you hold certain rights regarding the personal data we hold about you. We fully respect and facilitate the exercise of these rights:

• Right of Access: You have the right to request a copy of the personal data we hold about you. We will provide this information within a reasonable timeframe upon receipt of a valid request.
• Right to Rectification: If you find that the personal data we hold is inaccurate or outdated, you have the right to request that we correct or update it promptly.
• Right to Erasure: In certain circumstances, you have the right to request that we delete your personal data. However, this right may be limited where we are required to retain that data to comply with legal obligations or other legitimate interests.
• Right to Restrict Processing: You may request that we restrict how we process your personal data in certain circumstances, such as when you dispute the accuracy of that data.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format and transfer it to another service provider, where technically feasible.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time, without providing justification.

To exercise any of the above rights, please contact the a6star 6 support team via live chat, available 24 hours a day, 7 days a week. We will process your request within a reasonable timeframe and keep you updated on its progress.

The a6star 6 platform is intended exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.

Should we discover that personal data of a child (under 18 years of age) has been collected without our knowledge, we will immediately take the following steps:

• Immediately suspending the related account while an investigation is conducted.
• Deleting all personal data associated with that individual from our systems.
• Reporting the incident to the relevant authorities where required by law.

A6star 6 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we handle member personal data.

When material amendments are made, we will notify you via one or more of the following methods:

• A clear notice on the home page or relevant pages of the a6star 6 platform.
• In-app notification on the a6star 6 mobile app the next time you log in.
• Email to the address registered to your account.

Continued use of the a6star 6 platform after any amendments to the Privacy Policy take effect constitutes your acceptance of and agreement to the updated policy. If you do not agree with the changes made, please stop using the platform and contact us to close your account.

The "Last Updated" date shown at the top of this page reflects the latest version of the Privacy Policy currently in effect. We encourage you to review this page periodically to stay informed about how we protect your personal data.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the dedicated a6star 6 privacy team is ready to assist you.

You can reach us through the following methods:

• Live Chat: Click the chat icon at the bottom corner of the a6star 6 platform to connect with our support representatives, available 24/7.
• Support Email: Send your privacy enquiries to [email protected]

We aim to respond to all privacy-related enquiries within 3 business days. For more complex requests such as data access or account deletion, we may require up to 14 business days to fully process your request.